Privacy Policy


Effective Date: 28-May-2026

At Cheena Baba Textile, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, use our services, or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email, phone number, shipping & billing addresses.
  • Account Information: Username, password, preferences, and settings.
  • Transaction Information: Products purchased, items in your cart, wishlist, returns, or exchanges.
  • Device & Usage Information: IP address, browser type, device details, and how you interact with our website.
  • Communications: Messages or inquiries you send to our customer support team.

2. How We Use Your Information

We use your personal information to:

  • Process orders, returns, exchanges, and payments.
  • Provide customer support and respond to inquiries.
  • Personalize your shopping experience, including product recommendations.
  • Send promotional communications and offers (with your consent).
  • Detect and prevent fraud or unauthorized activity.
  • Comply with legal obligations.

3. Sharing Your Information

We may share your information in the following cases:

  • With service providers who help us operate the website, process payments, fulfill orders, or provide customer support.
  • With marketing partners to provide promotions or advertising (only if you have opted in).
  • With law enforcement or government agencies when required by law.
  • In connection with business transactions such as mergers or acquisitions.

We do not sell your personal information.

4. Security

We implement industry-standard security measures to protect your data. However, no system is completely secure. We recommend that you do not share sensitive information through insecure channels.

5. Retention of Data

We retain personal information only as long as necessary to:

  • Complete transactions and provide services.
  • Comply with legal obligations.
  • Resolve disputes or enforce policies.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information.
  • Correct inaccurate data.
  • Delete personal information we hold about you.
  • Receive a copy of your information (data portability).
  • Manage communication preferences for marketing emails.

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. Parents or guardians can contact us to request deletion of any information inadvertently collected.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or wish to exercise your rights:

📧 Email: cheenababatextile@gmail.com
📞 Phone / WhatsApp: +92 328 5526646
🏢 Store: Shop #1, Sardar Plaza, G10 Markaz, Islamabad